Not sure which port you’re arriving at? Send us your ship’s name and we’ll confirm your pickup point.
Cancellation & refunds
Plans Change. We Get It.
More than 7 days before
Full refund.
Within 7 days
$25 fee, deducted from your deposit. The rest is refunded.
On the day
No refund — please cancel the day before.
Ship doesn’t dock or bad weather
Full refund, or move your tour to another date.
Some tours have their own notice period, shown on the tour page. Refunds go back to your original payment method within 24 hours of your request. Read the full policy.